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Our global collective of strategists, innovators, technologists, and experts collaborate with you to identify opportunities where you don’t see them, bringing you tangible results and working solutions.

In this article, we explore our third NEOINSURANCE core belief, focusing on how insurers must adopt digital operating models to meet evolving customer demands and navigate changing market dynamics.


Response to HKEX’s Consultation Paper on Enhancement of Climate Disclosure under its ESG Framework

As part of their efforts to promote sustainability and carbon neutrality, the HKEX has recently released new climate disclosure requirements for listed companies in Hong Kong. We explore the proposed requirements and their potential impact on the affected companies.


A Regulatory Perspective on the Adoption of AI/ML Across APAC

In this article, we look at the adoption of artificial intelligence and machine learning (AI/ML) across the Asia-Pacific (APAC) region and the steps regulators are taking to ensure its safe and ethical use.


Understanding SFC’s Report on the Thematic Review of Risk Management Practices Related to Operational and Remote Booking Risks of Trading Activities and Data Risks


The prevailing impression of onboarding with banks is one that is both daunting and overwhelming, especially with the need to provide a long list of supporting documents and information in a seemingly never-ending process. Many potential clients dread initiating the onboarding application, and for the “courageous” ones that do, some eventually abandon the process midway due to the long turnaround time and associated overheads.

The 2010s saw the meteoric rise of instant messaging on social media platforms. The active user base on channels globally such as WhatsApp and WeChat are massive – data company Statista reported that WhatsApp has more than 2 billion monthly active users as of June 2021.

The business case for banks to engage with clients through social instant messaging channels such as WhatsApp and WeChat has never been stronger. With changing consumer behaviour and an increasingly digital-savvy client base, the use of instant messaging channels as a mode of communication needs to be a key feature in the offerings of virtual banks.

Addressing the HKMA Circular on Balanced and Effective AML/CFT Measures in Private Banking: Key Actions and Recommendations

On 7 March 2023, the Hong Kong Monetary Authority (HKMA) released an advisory statement on Balanced and Effective Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT) Measures in Private Banking, providing private banks with further guidance on key AML/CFT requirements.

Staying up to date with the ever-evolving regulations and navigating the complex regulatory landscape can be challenging. In this edition of the Synpulse RegWatch, we provide the latest developments in regulatory compliance across Singapore, Hong Kong, Taiwan, and Australia. Join us as we explore these updates and provide recommendations to help you stay compliant.

As the global economy becomes increasingly digitized, a solid data foundation for incumbent insurers is crucial to compete against insurtechs and new entrants.

The renewal period underway has proven to be a challenging one for both capital providers and those looking to place risks. Difficult negotiations on deal structures and terms and conditions are made even more complicated by inefficiencies in collaboration – both with the broker/cedent as well as internally within the ILS fund manager’s operation. A well-integrated, effective software solution supporting ILS fund managers in navigating these challenges is essential for running the business of the future. Such a solution will digitise processes and information exchanges to increase productivity and reduce transaction costs while offering users a more seamless experience.

As investment and retail banking trends continue to evolve, Building Societies are starting to feel the ripple effects. It's crucial for Building Societies to consider going digital, especially with the advancements in AI technologies such as ChatGPT and Google's Bard.

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